At iStream, we want to ensure that our customers are satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a refund policy.
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for all of our products. If you are not satisfied with your purchase, you can request a refund within 7 days of the date of purchase. To be eligible for a refund, the product must be in its original condition and packaging.
Refund Process
To request a refund, please contact our customer support team at [email protected]. Our team will review your request and may ask for additional information to process your refund. If your request is approved, we will issue a refund to your original payment method within 5 business days.
Exceptions
There are certain circumstances where we may not be able to offer a refund, including:
If the refund request is made after 7 days from the date of purchase
Cancellation Policy
If you wish to cancel your order before it has been issued, please contact our customer support team at [email protected]. If your order has already been done, we cannot cancel the order, but you may be eligible for a refund according to our refund policy.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected]